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Compliments, Comments and Complaints

Compliments and Comments

It is rewarding and much appreciated to hear from parents and carers when they are happy about aspects of school life and share these thoughts and comments with us.

Below are some lovely comments we have received from parents and carers, they have been kept anonymous to comply with data protection:

 

Thank you to all the staff, as you've been amazing through this time and really helped both X and X in many ways.

(1st July 2020)

 

Thank you for a wonderful first day back at school! 

X and X had a great day. 

I'm pleased with the decision and all the staff were lovely. 

All the best"

(9th June 2020)


"Hiya Mrs Stelling,

Just a quick email to say thankyou so much for our chat yesterday on the phone, you are so supportive and reassuring, I'm so pleased I rang.

Thankyou to you all at School for working so hard

Lots of love to you all"

(15th May 2020)

 

"I am missing you ladies

I hope you and your families are all well.
My regular visits to the reception and having a laugh with you both always makes the school run more pleasant. Take care and send my love to all who are in school.
See you soon "
👍 

(1st April 2020)

 

                                                                             ……………………...……………………………….

Complaints

If you are unhappy with any aspect of school life, we would encourage you to firstly speak to your child's class teacher. If you feel your issue hasn't been rectified or there is a reason you can't speak to the class teacher please ring school to make an appointment to speak to Mrs Stelling either on the phone or in person. 

If you feel you wish to make an official complaint, please read the policy below which gives details of the procedure.

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